Click the FT icon in your taskbar, then click Open Self Serve Business App.
Under Your Tasks, click Run Now
If asked, click Sign-in
If you see an "Account Found" window, click on your account in the list and click Continue.
If you don't see an Account Found window, enter your work Microsoft/email address. Click Next
Enter your Temporary Access Pass (new users) or work email password (existing users). Click Sign in
If you see a "Permissions requested" screen, click Accept
Click Done
If you see the "Account Found" window again or for the first time, click on your account in the list and click Continue.
If you still see a task in Self-Service, click Run Now.
Once you see this window, you are done and can close the Company Portal app